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Your Questions Answered

  • Can I come to you for a normal eye test?

    The Garden Route Eye Clinic specialises in the diagnoses of eye problems, offers advanced eye treatment and performs eye surgery.

    We do perform a standard vision test as part of some of the diagnoses, however, your optometrist is more specialised in vision testing and the prescription of glasses. You would be referred to us, should your optometrist detect anything sinister during his consultation.

  • Should I be referred by my optometrist or doctor before contacting you?

    You can contact the Garden Route Eye Clinic without a formal referral from your optometrist or doctor.

    If we cannot assist you, we can guide you in the right direction from there.

  • Will my medical aid pay for my surgery?

    We charge average medical aid rates, therefore most medical aids will cover the cost involved.

  • How can I make an appointment?

    You can make an appointment yourself by contacting our George or Knysna practice via phone, e-mail or fax. You can also complete our online Make An Appointment form and we will contact you to book a suitable date and time.

    You can contact us directly and do not need to make an appointment via your optometrist or doctor.

  • What are the consulting hours?

    Garden Route Eye Clinic is open Mondays to Fridays, from 08:00 until 17:00.

    The practice phones are diverted for after-hour emergencies.

  • Which doctors consult at Garden Route Eye Clinic?

    Our ophthalmologists, Doctors Charl Roux, Richard Faul, Johannes Meyer and Jan Beyers Botha consult at the George practice, while Doctor Johannes Meyer consults at both the George and Knysna practices.

  • How are after-hour emergencies dealt with?

    Our ophthalmologists are available for after-hour emergencies.

    In the case of an emergency, call the individual doctor on their practice landline and after-hour calls are diverted to their cellphones.

    George Practice:
    Doctor Charl Roux: +27 (0)44 874 1258
    Doctor Richard Faul: +27 (0)44 873 0126
    Doctor Jan Beyers Botha: +27 (0)44 873 4174
    Knysna Practice:
    Doctor Johannes Meyer: +27 (0)44 382 2687
  • What payment options do you have available?

    We will claim the cost of the consultation, procedures and / or surgery from your medical aid.

    If you wish to settle the account yourself, you can pay either with cash or via credit card.

    You may also consider a finance option via First Health Finance for costs not covered by your medical aid.

  • Will Garden Route Eye Clinic assist me with my medical aid claims?

    Yes, we strive to make our consultations and surgeries as hassle-free as possible. We submit the medical aid claims on behalf of our patients.

  • Will I get assistance with pre-operative and post-operative care?

    Yes, we will fully guide you through the process of surgery, to ensure that you are well-informed and prepared.

    We will also provide you with the necessary information about what to expect and do after your surgery.

  • What if I am not local to the Garden Route area?

    The Garden Route Eye Clinic offers top quality service and our highly skilled ophthalmologists perform advanced eye surgery. We are therefore popular amongst clients from outside the Garden Route area as well.

    Our George practice and Surgical Centre are located close to George airport and we can even offer you a list of accommodation establishments to choose from, if you wish to stay a little longer and enjoy the area while recovering.

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Garden Route Eye Clinic has consulting rooms in Knysna and George, as well as in Oudtshoorn and Riversdale bringing eye care closer to home in the Southern Cape. Specialist eye surgery is performed at George Surgical Centre. We also perform surgery in Knysna.

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More than half a century's worth of combined practice, professionalism, and utmost dedication to their fields of expertise assure patients that they're in the hands of experienced ophthalmologists.

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The George Surgical Centre, established in 2012, is a world-class day hospital dedicated to modern Eye Surgery. Other procedures such as Cosmetic Surgery, is also performed here. Easy access via George Airport enables service delivery to patients from other areas outside the Southern Cape.

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